New Member
•
3 Messages
how to cancel my account
Do you have any suggestions on how to cancel my account? I've thoroughly searched both the app and website, but haven't been able to find a way to do so.
New Member
•
3 Messages
Do you have any suggestions on how to cancel my account? I've thoroughly searched both the app and website, but haven't been able to find a way to do so.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
215.2K Messages
2 months ago
We're here to assist you with cancelling your account @BremySohrax.
We'd hate to see you go, let's meet in a Direct Message to see if we can turn this around . Please check your Direct Message Inbox, which is the chat icon next to the bell icon in the upper right corner of the Forums page.
In the meantime here is some information about canceling your account.
Before you cancel service or remove a line
If you have an installment plan
The remaining nstallment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your next bill. This includes accessory installment agreements Learn how to pay off an installment plan.If you don't have an installment plan
You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how to estimate your ETF if it applies.If you activated a device within the last 14 days
We hope to hear from you!
Marilyn, AT&T Community Specialist
0
0
Juniper
ACE - Expert
•
30.6K Messages
2 months ago
To cancel you call them.
0
0
sandblaster
ACE - Expert
•
63.9K Messages
2 months ago
You can also cancel a line by porting it to another carrier. If you port all of your lines, that will cancel your account. If you have any lines that you can’t port (watch, tablet), you must call to cancel them.
0