Need help understanding your bill?
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New Member

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3 Messages

Wednesday, April 8th, 2020 4:33 PM

How to access old phone bills for my tax return when I'm not a customer anymore?

Hi,

I'm wondering how I can access my old phone bills for my tax return when I'm not a customer anymore?

I can still log in to my account but there is no billing history stored in there anymore.

Community Support

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230.7K Messages

4 years ago

Hello @Victoriad1,

 

We'd be more than happy to take a closer look into why you're unable to access your bills online. How long has it been since your wireless service with AT&T was canceled? You should be able to view up to 16 previous bills and pay your final bill online for approximately 90 days after you cancel your service. You can follow the steps at this link to View your payment history online. Hope this helps!

 

Sean, AT&T Community Specialist

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