Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Help for account, billing & more
davidbk's profile
davidbk
Citizenship 1
Helpful 2
Helpful 1
Administrator

Administrator

 • 

439 Messages

Fri, Oct 23, 2015 8:39 PM

How is AT&T preparing for Hurricane Patricia?

AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

davidbk

Administrator

 • 

439 Messages

7年前

To find out more about AT&T's storm preparedness process, please visit:


Mexico Calling Relief.

 

Our thoughts are with those who are in the path of this storm. 

Tigereyze209

Professor

 • 

3.9K Messages

7年前

I am curious, now that this storm is past, how ATT is doing with the recovery and aftermath of the damage caused by the storm.

(And, to a lesser extent, how bad WAS the damage..)

Thanks for the feedback.

davidbk

Administrator

 • 

439 Messages

7年前

Good morning, @Tigereyze209.

 

I think AT&T is planning on keeping this page updated with the efforts related to preparation efforts and recovery efforts for Hurricane Patricia:

 

http://about.att.com/story/att_networks_prepared_for_hurricane_patricia.html

 

Thanks!
Dave

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.