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Hello @cornetml,

This is unusual; please try clicking here to send a private message instead.

If you are still having trouble, please let me know.

Jax, AT&T Community Specialist

What in the God's name is AT&T doing paying Michael Cohen $600K for an administrative insight into Trump's presidency? No wonder the stock price is in free fall. Let's get your act together!!

I spend 2 hours on the phone with your unknowledgeable reps. Never gave I ever, had such incompetent managers and supervisors. It’s not rocket science, I moved and cancelled my service on March 29, 2020. It was not cancelled until April 28th. And they say just because I said I called in doesn’t make it so. I was so ready to pay this early termination fee and the difference in the days left on the month I cancelled. It would have been done with. All they had to do was remover $112.00 from April bill they charged, since it was cancelled. 8 reps later, 3 managers transferred and the last one couldn’t even speak English. What am I missing here? I refuse to pay For something I was in the right, cancelled like I was supposed to do. And I wanted the bill corrected so it is in writing. The last girl, sounded like 12 from Asia or India hung up on me.

Don’t fI any business with direct tv through ATT. NEVER WILL and you are not getting a dime from me until you document and send me in writing. When my phones are paid off, I’m dropping my YEARS of service with them to something I can be proud of.

Can’t squeeze blood from a turnip.

Liz

”A goal without a plan is just a wish".

On Jun 3, 2020, at 9:32 AM, DIRECTV <[email scrubbed]> wrote:



myAT&T Account | Support AT&T Globe

Immediate action required

Account ending in: 1341

Hello,

We regret that you recently canceled your AT&T service. We have not received payment for your balance of $619.12 that is now past due.

You'll be billed for any previously unbilled charges, including Pay Per View and CINEMA. If you have equipment which needs to be retuened, you will also be billed any applicable Equipment Non-Return Fees (up to $135 plus tax per receiver) if you do not return your equipment as instructed.

Ways to pay today:

Use the myAT&T app

Privacy

Legal

I spend 2 hours on the phone with your unknowledgeable reps. Never gave I ever, had such incompetent managers and supervisors. It’s not rocket science, I moved and cancelled my service on March 29, 2020. It was not cancelled until April 28th. And they say just because I said I called in doesn’t make it so. I was so ready to pay this early termination fee and the difference in the days left on the month I cancelled. It would have been done with. All they had to do was remover $112.00 from April bill they charged, since it was cancelled. 8 reps later, 3 managers transferred and the last one couldn’t even speak English. What am I missing here? I refuse to pay For something I was in the right, cancelled like I was supposed to do. And I wanted the bill corrected so it is in writing. The last girl, sounded like 12 from Asia or India hung up on me.

Don’t fI any business with direct tv through ATT. NEVER WILL and you are not getting a dime from me until you document and send me in writing. When my phones are paid off, I’m dropping my YEARS of service with them to something I can be proud of.

Can’t squeeze blood from a turnip.

Liz

”A goal without a plan is just a wish".