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paula_shaw's profile

New Member

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1 Message

Saturday, April 16th, 2022 1:39 AM

How do I give positive feedback for a specific AT&T Employee?

How do I give positive feedback for a specific AT&T Employee? I want to make sure it gets to the right place.

Community Support

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232.9K Messages

2 years ago

We're happy to pass your feedback along, @paula_shaw

 

In order to do this, we'll need to connect in a DM. Check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). 

 

In the meantime, we ask that you gather everything that you can remember about the agent. We'd like to hear more about your great experience. 

 

We'll chat soon!

 

Sydne, AT&T Community Specialist

New Member

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1 Message

2 years ago

Hello,


I want to say that AT&T is extremely lucky to have a person like Margaret Morrissey managing the Cobblestone Village AT&T store in St. Augustine, Florida.  Words like professional, knowledgeable, diligent, friendly, and customer minded don’t really cover how well this person handles the responsibilities of her position.  My family and I went in to have three iPhones and a cellular iPad transferred from a very unhappy relationship with Verizon.  We wanted to keep our three existing phone numbers and move the data from one of the phones to a newly purchased iPhone.  This was going to to take some time just because of what all was involved.  During this time several other customers came in that needed to be served, and she did this admirably without making us feel neglected.  She did her duties with haste without looking rushed or overwhelmed.  Everyone was taken care of and left happy.   Now back to me and my little family.  Our phones and iPad was finished and ready for use and we left with a sense of satisfaction and paperwork for the possible change of TV and Internet that we didn’t plan on.  Businesses need more employees like Margaret and need to appreciate them for the valuable commodity they are.


Mark Lechak and Family

1 Message

1 month ago

Good Morning 

I want to say that Erika S. - Senior Associate (Home Expert) of AT&T store in 127 East Blackstock Road  in Spartanburg , SC is a worker focused on solving the service problem that existed in my home. He demonstrated commitment, diligent, friendly , knowledge and passion for his work. In short, a very valuable employee for your operations in South Carolina . 

Arnaldo L. and Family

(edited)

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