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Contributor
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1 Message
Saturday, August 5th, 2017 12:54 AM
How do I find my account number
I'm having trouble finding my account number is it my user login or can I find it somewhere else
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3 years ago
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Accepted Solution
Official Solution
MicCheck
ACE - Expert
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13.2K Messages
5 years ago
The instructions are for postpaid accounts. You have to call customer service to get your prepaid account number.
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CaptainClear
Scholar
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101 Messages
6 years ago
1
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ATTHelp
Community Support
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215.4K Messages
6 years ago
Hey there @Paul333!
I’m glad you have reached out to us inquiring on where to find your account number. We definitely want to make sure you know where this information is kept so you always have access to your account details.
To find your account number, you can login to your online account or view it on your billing statement. To view it online, you will login, go to Profile > Login Information, in the My linked accounts section, you will find your account number. To view it on your bill, it will be on the first page at the top right corner.
I hope this information addresses all your concerns. Have a wonderful day!
Angelina, AT&T Community Specialist
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jwg327
Contributor
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1 Message
5 years ago
What a terrible answer.
I just got a new account online and I'm told I need to set up a myatt account and pin, yet I can't do either because I need my billing account number, which I can't get until I log in!!!!!
Not even one month in and I'm already starting to regret choosing this carrier.
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Daisyy07
Teacher
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26 Messages
5 years ago
How may I get my account number I forgot it and I really need it.
i know my phone number but not account number
please please help and an someone please help me thru the website please
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gggarfield86
Contributor
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1 Message
5 years ago
Been having this same issue!!! My boss even tried opening a business account...same issue. Once we sign up online, how do we obtain our new account number? They sent me an email telling me the last 4 digits...but that's!!! 😩😢😡😪😔
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FedUP_01
Contributor
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1 Message
5 years ago
Been trying to access an email account after the sbcglobal.net changes over a year ago, and the above is AT&T in a nutshell. If they aren't deliberately misleading and evasive, and or haven't deliberately made their website and processes impossible to use, then they are one of the least competent companies on earth. As painful as it may be, I strongly recommend moving on. You can do better with two tin cans and a string.
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lasloc
Contributor
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2 Messages
5 years ago
I logged in to my account, went to Profile and settings but there is no such thing as Log in information, went through all the tabs and still can't find that account number. Why is it never easy with you guys?
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MicCheck
ACE - Expert
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13.2K Messages
5 years ago
Do you have a postpaid account? If so, it's easiest to just look at the bill.
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lasloc
Contributor
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2 Messages
5 years ago
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