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Sat, Jun 6, 2020 5:27 PM

How can I talk to a supervisor?

Trying to transfer bill responsibility and cannot do it through Myatt. Supervisor tried to help for 2 hours and then I was disconnected.

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ATTHelp

Community Support

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125K Messages

a month ago

Hello there @Usuck!

 

Allow us to assist in providing the info you need to being the transfer of billing responsibility process. First, make sure your line is active for at least 2 months. If eligible, visit our Transfer of Billing Responsibility portal to begin the process of the new owner assuming future liability for the account/contract.

 

Following the directions provided in the link above should help resolve your experience.

 

Lar, AT&T Community Specialist

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