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jeffzacharias's profile

Teacher

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10 Messages

Mon, Sep 22, 2014 2:15 AM

How can I payoff my phone on AT&T Next?

Can I do it online, do I have to visit a store, or do I need to call?

Accepted Solution

Official Solution

Teacher

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10 Messages

8 y前

 

I finally found this which tells you how to pay off your phone.

 

http://soc.att.com/1sUtsCX

 

You also DO NOT have to make 2 payments, so I'm not sure why people still say that, even an AT&T rep said that.  I just used the AT&T mobile app, used the instructions above, and paid off my 1 week old iPhone 6 which I had never made any payments on. 

 

 

rarebeauty

Scholar

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162 Messages

8 y前

You can do it online only after you've already paid at least two monthly installments. Log into My At&t and go to upgrade eligibility. In there it should have a category that says upgrade options. Go into it and it give your the option to pay it off.

Teacher

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10 Messages

8 y前

Thanks, I've heard poeple say you need to make 2 payments, but the agreement that AT&T sent me says:

 

PREPAYMENT. You may pay the total amount due under this Agreement at any time before the final scheduled payment is due. If you make a partial prepayment in order to become upgrade eligible, there will be no changes in the due dates or amount of your scheduled payment. 

 

I don't see why I should have to make 2 payments.

Teacher

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10 Messages

8 y前

I went to my account and checked the upgrade eligibility, and it says I can payoff the phone and lists the payoff amount. But I don't see where to actually do it.  Hence, my original question.

rarebeauty

Scholar

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162 Messages

8 y前

If it's not giving you the option to do it, then you may not be able to pay it off yet. My husband is under the AT&T Next and it gives him the option to pay off the full amount without any trouble. Or maybe you should call and see what the issue is.
Resendetra

Scholar

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124 Messages

8 y前

Have you tried looking at your bill online and where it says equipment charges, there should be a link you can click. It should take you to a page where it will give you the option to pay it off. I haven't even made my first payment yet and it gives me the option.

Contributor

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2 Messages

4 y前

how can u make extra payments on your phone and try to pay it off earlyer

Contributor

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2 Messages

4 y前

no

sandblaster

ACE - Expert

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58.8K Messages

4 y前


@rdbowen wrote:

how can u make extra payments on your phone and try to pay it off earlyer


@rdbowen No, extra payments are not possible. The only option is to pay the balance owed.

Contributor

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2 Messages

4 y前

I want to pay off my phone.

 

Contributor

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2 Messages

4 y前

appleiphone 7-128GB

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