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Antilocked's profile

New Member

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7 Messages

Sunday, March 26th, 2023 2:24 AM

How can I open a support ticket, need to submit proof about an issue.

How can I open a support ticket, need to submit proof about an issue?

ATTHelp

Community Support

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215.4K Messages

2 months ago

We'd be more than happy to help you with opening a support ticket, Antilocked.

 

We just have a few quick questions, so we can get a better context on how to effectively assist you:

 

-Which AT&T service do you currently have?

-Which plan are you under?

-What issues are you having with your service?

 

We're asking because we want to provide you with an exact solution for your specific inquiry. 

 

Please let us know the answers to our questions, so we can proceed to the next step. Thanks for reaching out to AT&T Community Forums!

 

Nelson, AT&T Community Specialist

New Member

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7 Messages

2 months ago

@ATTHelp / Nelson,

Thank you for your reply. I called a local store this morning and they told me who I need to call. 

Thanks,

Antilocked

ATTHelp

Community Support

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215.4K Messages

2 months ago

That's great news, Antilocked. We're glad to hear that your local store, was able to refer you to a proper contact for help. We'll be here if you need further assistance in the future.

 

Thanks again for reaching out to AT&T Community Forums!

 

Nelson, AT&T Community Specialist

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