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Contributor

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1 Message

Fri, Aug 23, 2019 9:35 PM

How can I change my accounts email?

So when my at&t account was made it was used using a different email. Now that I'm trying to go paperless I can't sign in because I do not know the recovery email and can't get my id. How would I do that?

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ATTHelp

Administrator

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108.6K Messages

6 months ago

Hi, @DePerezident,

 

Thank you for reaching out. When you try to sign in and you choose the Forgot user ID/Password option, then click on Forgot your contact email? choice. This will allow you to enter your AT&T phone number or your account number instead.

 

Have a great week!

 

James, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.