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New Member

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3 Messages

Tuesday, November 10th, 2020 3:50 AM

Hotspot On Cell

I’ve used all 15GB of my mobile hotspot on my phone. Is there a way I can purchase more to continue using my phone hotspot?

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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63.9K Messages

3 years ago

No. There is no option to purchase more hotspot data. The only way to get more hotspot data is to switch to Unlimited Elite which has 30GB of hotspot.

New Member

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3 Messages

3 years ago

Thank you I’m about to do that but I need to change my billing email and every time I enter it in I get an error message. I never put a billing email on my account and for some reason it’s set as “[email scrubbed]” and won’t let me change it

(edited)

New Member

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1 Message

3 years ago

I switched sim cards from my android to an iphone. The hotspot on my iphone will not turn on but when I switch to my android it works perfectly fine. Is there a way to fix this. I tried reset network and phone.

ATTHelp

Community Support

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215.1K Messages

3 years ago

Hi @DPlain,

 

Thank you for reaching out to us today. You may need a new SIM card. Which Android phone did you have and what iPhone are you using? With specific details, we can advise further. 

 

Darais, AT&T Community Specialist

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