Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Need help understanding your bill?
Eliza0823's profile

New Member

 • 

3 Messages

Friday, March 17th, 2023 6:50 PM

Home experts fraud

2023 and having same issue home expert esteban Navarro came  to our house and promise a bunch of stuff  that weren’t applied !! Trade in that he never picked up and time expired, fake lines, had us switching from t-mobile which I strongly regret we had a bill in March of $1600 they seem no to be able to solve anything we tried speaking to his manager Adam and he never answer we went to the store they can’t help we tried calling customer service they can’t help!! I’m sick in my stomach with all of this fraud and scam !!!!!

Accepted Solution

Official Solution

Former Employee

 • 

32.9K Messages

1 year ago

Discounts and promotions don’t start until the third billing cycle 

New Member

 • 

3 Messages

1 year ago

They aren’t giving credit for our devices !!  So meanwhile we paid $1600??

Former Employee

 • 

2.7K Messages

1 year ago

Promotional trade in credits, if you met all the requirements, don't start until the 3rd or 4th billing cycle. Read the terms of the promotion!!!

New Member

 • 

3 Messages

1 year ago

what promotions ?? If we still have the devices …. He never came and pick them up….

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.