hi, . May i ask where my 3 refunds are at?

@sandblaster  Another good example of someone posting so little information that it is hard to give advice. 

The original post was in the HOME PHONE forum so that was confusing.  Then clarity as to what the 'refund' was for:  Service?  Phones?  Deposit?

The more info....the better!

So they probably were charged a down payment on phones, then they got the customer service summary (which we all know is wrong and horribly inflated) or they discovered that there's no service at home, and they returned all their phones and switched back to a previous service provider.

    (sigh) 

Imagine how easy and quick this conversation might have gone, and information provided, if any of this information had been provided in the original post. 🤔

Inquiring minds want to know? 

But no... 😮‍💨

Refunds are provided in the form of a prepaid debit card or cards and will be mailed by snail mail.

We are here to help with your refund concerns, @Bentley_2030.

Thank you to all the ACE's for the support!

Getting your refund quickly is important to you, so it's important to us. How you get your refund depends on whether your account is active or canceled.

• Active accounts: If you have a credit balance on your AT&T account because of an overpayment, we’ll apply the credit to your next bill unless you contact us and request a refund. Call 800.288.2020.
• Canceled accounts: Once your account is canceled, it takes us 45 days to process your refund. That gives us time to make any final adjustments to your account. If you don’t get your refund within 60 days.