Need help understanding your bill?
G

New Member

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2 Messages

Monday, October 12th, 2020 8:41 PM

Having Trouble Transferring Billing Responsibility

My phone bill has been under my dad's name. I recently decided to make it my own. I got the link to accept the transfer, but when I put my phone number under "number you want to take ownership of" it won't let me keep it under the existing account. It will when I clicked for "new account" but I don't want a new account. How do I do this? I just want to change from my dad's information to mine. 

Accepted Solution

Official Solution

ACE - Expert

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14K Messages

3 years ago

You DO want a new account. The existing account is your dad's. You want a new account with your information. 

New Member

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2 Messages

3 years ago

I was thinking about it later that day. Makes total sense! Thank you! 

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