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New Member

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2 Messages

Tue, Mar 2, 2021 5:22 PM

Got a new iPhone 12 at a Costco kiosk and need to send in my old iPhone X- how?

I got a new iPhone 12 at a Costco kiosk and need to send in my old iPhone X. I can't find the info online and don't have the time or patience to call in. I just need to figure out how to get my old IphoneX into ATT so that I can get the trade in rebate applied to my account. Any ideas?

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Official Solution

sandblaster

ACE - Expert

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58.8K Messages

1年前

How long ago did you get the iphone 12? You should receive trade in materials automatically within 2 weeks. If it has been that long already, you can request trade in materials here: https://tradein.att.com/contact-us

New Member

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2 Messages

1年前

Awesome thank you. Has not been quite 2 weeks and the Costco guy said I would be putting in some info for the trade in. 

Much appreciated!

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