Need help understanding your bill?
Michael.M's profile

Contributor

 • 

1 Message

Tuesday, October 2nd, 2018 8:35 AM

GoPhone Sim Card with a balance of more than $200 expired?

I had a GoPhone plan with auto-refill from my Credit Card.
Last month my card expired and I didn't get any notification from At&t about that.

Instead, It took my balance with more than $200!
How can I get my money back?

Community Support

 • 

231.2K Messages

6 years ago

Hello @Michael.M.

 

We’d like to look into this matter. We’re sending you a private message (PM) to get your details. Please check your forums private messages by clicking the envelope in the top right section of this page, or click Forums Inbox. Locate the PM from ATTCares and reply to the message with the requested account details. Thanks for reaching out to us on Forums!

 

Dawn, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.