New Member
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1 Message
GETTING A NEW CELL NUMBER
AT&T deactivated my SIM card. After much haggling they sent another yesterday. I did not get it. Can I request and get another cell number and a universal SIM card.
It may have been pilfered.
I don't have access to my cell number and am having a hard time requesting one through my account.
Accepted Solution
Official Solution
ATTHelp
Community Support
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221.7K Messages
2 years ago
Let's provide all options available for requesting a new number and SIM @spittsd251.
If you're having trouble requesting a new number through your account, we recommend visiting your local AT&T store.
We hope this helps.
Thank you for reaching out to AT&T Community Forums.
Jonye, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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111.2K Messages
2 years ago
Is there a reason why they deactivated your sim card? Have you been using a phone that is not compatible with AT&T after the 3-g shutdown?
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