Skip to main content
AT&T Community Forums
Announcements
The epic new Samsung Galaxy S21 5G is available for preorder now!
E

New Member

 • 

1 Message

Sat, Dec 5, 2020 9:55 PM

free iPhone 12 mini & NEXT plan

I have an iPhone XS MAX and also have a NEXT unlimited plan.  I paid the sales tax and received an iPhone 12 mini.  Will my bill be lowered?  (since this phone was free and I traded in the XS MAX)

I shouldn’t be paying an installment fee for a device if it was free...(?)

Responses

sandblaster

ACE - Expert

 • 

46K Messages

2 months ago

No such thing as a Next unlimited plan. Next is the phone payment plan. Your unlimited plan has a different name like Elite or Extra, etc. You are supposed to get a credit each month to offset the phone payment once your trade in is processed. It can take up to 3 bills for that credit to show.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question