Fraudulent iPhone X Order
Somehow an iPhone X I never ordered ordered was placed against my account yesterday. So far AT&T has been their usual, useless selves... failing to follow-thru on their commitment to cancel the order after I informed them it was fraud, and then putting me on hold for more than 30 minutes with their fraud department.
I have better things to do than list to 30+ minutes of DirecTV Now ads, so I hung up... if they can't answer a fraud call in less than 30 minutes, I don't see any reason to stay on the phone during what little evening free time I have.
Anyway, just reaching out to see if this happened to anyone else recently or if it was isolated.
Here's hoping nobody else has to deal with AT&T's "customer service" for something that is an inconvenience to begin with...