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JDKW's profile

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1 Message

Thursday, February 23rd, 2023 6:09 PM

Fixing Promotion Errors

Can someone please tell me who is responsible for fixing an promotion error caused by an AT&T retail store? Should a customer be stuck paying for an error caused by AT&T? 

The store said they can’t fix it; customer service (611) said they can’t fix it. 

ACE - Sage

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117.6K Messages

1 year ago

File a Better Business Bureau complaint online. The complaint is forwarded to AT&T upper management and someone will call 

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