First Responder Discount issues
We were shown the First Responder Discount program at a Costco kiosk and were told all my husband needed to do was to show his ID and we'd be set-up with the 25% off discount. We tried to upload a picture of it online but it didn't work so my husband went to the corporate store. He was told he was not eligible because the account was in my name (again, I am his wife and we live in the same house, share the same phones ... the account for our home phone and internet is in his name but that didn't matter) and also because he was retired! The ads are VERY misleading as no where does it say you must be the account holder. And do deny retired firefighters these benefits is a slap in the face to those who have served. We are locked into a 30-month deal and are extremely dissatisfied with AT&T but will have to ride it out as the contract is what it is.