Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.
Community Support
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2.4K Messages
Finding the insurance and warranty for your device
Having issues with your phone? Learn about what options you have available at att.com/support/insurance-warranty/
Get help with your device if it was:
- Lost or stolen
- Has physical or liquid damage
- Not working properly
Simply select the SIGN IN button at the top and then select your device.
Get help if you forgot your user ID or password.
If your device has insurance associated with it, you are able to see what coverage it has by clicking on 'Insured.'
You can also:
- Check a claim status
- Track your replacement device
- Upgrade your device
- Suspend service
David, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Responses
Accepted Solution
Official Solution
ATTHelpForums
Community Support
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2.4K Messages
9 months ago
Get more information about device protection.
David, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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Indygirl317
Contributor
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2 Messages
9 months ago
How do I find out if they received the phone sent back to them?
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Indygirl317
Contributor
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2 Messages
9 months ago
How do I find out if they received the phone I returned after receiving my replacement device?
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ErnieConnon
New Member
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1 Message
a month ago
How do I get my cracked screen repaired?
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Antbananas
New Member
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5 Messages
7 days ago
I bought a att phone from a person...it did not have service ...I want to put a straight talk sim in the phone......it is not completely purchased from att by the person I bought it according to the online research ....what do I do...the network is locked....
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