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New Member

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2 Messages

Wednesday, September 23rd, 2020 11:50 PM

Expired promotion card

I received a promotion card that expired 2 years ago. This promotion card was never used so it would have to have over $200 balance/available funds. I called ATT and they would not re-issue a new card which doesn’t make sense because there should be a law that limits gift cards on having 5yrs expiration. I received this cars on Feb 2018 and it expired July 2018, that’s awfully just 6 months!

 

Any recommendation on how I can handle this?

 

thanks!

ACE - Professor

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3.7K Messages

4 years ago

Unfortunately, the card won't be replaced once it's expired.

New Member

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2 Messages

4 years ago

Did you have the same experience?

ACE - Professor

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3.7K Messages

4 years ago

No, but others have. The terms of the gift cards don't allow for replacement if expired.

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