Expired card. So disappointed. Time to switch?
I am a loyal AT&T wireless customer for more than 12 years. I got a promo card from AT&T for trading in my iPhone, but the promo card has expired after less than one year! I had no idea. I talked to 3 customer service reps and I was told there is no way to get any credit for an expired card.
I am so disappointed and frustrated with the response from AT&T customer service. It may be time to switch if I can't resolve this. I'm not asking for anything more than what was agreed to.