Contributor
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2 Messages
Escalation ticket
Received an escalation ticket number and was told I would receive a call within 24 hours, it's past 24 hours and still have not heard back!! Been to the AT&T store and spent countless hours on the phone with customer service to get no where. Hoped with this escalation ticket I may be able to get some real help but it seems as though it may be going no where. Help please!
kdfederer
ACE - Expert
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13.1K Messages
10 years ago
What's the problem? If you tell us the problem, maybe someone here can give you an answer or get you to someone that can help.
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mrbnj21
Contributor
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2 Messages
10 years ago
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pizzaroma
1 Message
8 months ago
Our phones and routers do not work at our restaurant! We have power and our bill is paid in full.
We have lost so much business and have not been able to get in touch with anyone to help us. We have a escalation on our trouble ticket opened ,
but have not heard from anyone other business around us are operating. Is there a back up router for when our router goes out?
Is this because of the router not working?
Help
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sandblaster
ACE - Expert
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64.7K Messages
8 months ago
@pizzaroma Closing this 9 year old thread. Please start your own thread in the Internet forum.
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