Email address for AT&T Customer Service/Satisfaction
I have been a customer with AT&T for almost 20yrs now and would SIMPLY like an email contact address for Customer Service/Satisfaction where I am able to send an email detailing an issue, receive a confirmation of receipt & hopefully, in a reasonable amount of time, a response.
I have been UNABLE to accomplish this SIMPLE TASK for weeks now - I do NOT wish to utilize the "Live Chat" feature BUT I have attempted to obtain the email contact point via this method and have failed miserably !!
A few attempts ended in my being given email addresses which resulted in IMMEDIATE "Fatal Error" returned email, others I assume went into The Matrix and remained there never to be heard of again as they were neither returned as Fatalities nor acknowledged/answered after weeks of waiting .......
Needless to say I am both frustrated and angered by the manner in which AT&T has conducted itself as a company - someone must be accountable so if there is anyone who reads this and is able to assist me in any way please.
I will be most appreciative & grateful, ThankU in Advance, JoeM 😞
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]