Don't have password to AT&T Careers account
I am trying to apply for jobs via AT&T careers, but I do not remember what my password was. My login was based on my old ATTUID from when I was previously an employee, and for some reason, I did not have the password saved. I did update the email address to use my gmail account before my layoff, but it won't even reset my password if I click"forgot password", because it says I did not setup a secret question. I clicked the link to have support contact me, and I got an automated message saying I would be contacted within 24 - 48 hours, but this was several days ago and nobody has contacted me about resetting my password. It says there is a chat team that can help until 6pm CST, and that there is a blue icon at the bottom of the screen when chat is available, but I have not seen that. How can I contact anybody who can actually help reset my password? I'm hesitant to create another account because the site also says if you have multiple profiles you could be disqualified for job opportunities (something to that effect). Please help.