AT&T Community Forums

Do Voicemails Show Up on Call Log?

Hello,

I was reviewing my call log, and noticed that some calls that were made to me which went to voicemail are not appearing. I know for a fact that I received a call from a colleague at a specific date and time (the call is on his call log on his phone). However, when I look at my call log, the call isn't there.

Do calls that reach my voicemail still show up on my call log? Would there be any other reason that call wouldn't appear?

Thank you in advance!

Responses

sandblaster

ACE - Expert

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64.7K Messages

4 years ago

Do calls that reach my voicemail still show up on my call log?

Only if a voicemail is left, I believe.

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M

marklemke

New Member

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2 Messages

That's the strange thing though. A voicemail was definitely left, but the call doesn't appear on my call log. I noticed it happened with a couple of other calls as well where a voicemail was left for me.

Like

4 years ago

0

formerlyknownas

ACE - Sage

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117K Messages

The call log will not show the caller's number, because it was forwarded to your voicemail number. So what will appear as an incoming call that went to your voicemail number.

(edited)

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Like

4 years ago

0

mobilemax

Employee

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797 Messages

4 years ago

Hello,

There are several factors, but the most common is if hey dialed you and your phone sent them to voicemail. It wouldn’t show because they never technically “rang”. In some cases it can be how the call was made - like iPhone to iPhone calls can be FaceTime audio and data only. I would go by a local corporate AT&T store to get a SIM card free of charge to verify you aren’t having service related issues in some areas.

2

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marklemke

Do Voicemails Show Up on Call Log?

sandblaster

marklemke

formerlyknownas

mobilemax

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