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Contributor

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1 Message

Tue, Nov 10, 2015 7:28 AM

Do software updates use data?

Does at&t charge (data) for phone updates?

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Anonymous

New Member

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25.7K Messages

5 years ago

If not on WiFi, yes, data usage is charged.  You should go to the Google Play store or the Apple apps store and in settings, make sure it updates over WiFi only. Only update the OS over wifi, unless you have plenty of data left near the end of the month that will expire anyway.

Tutor

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9 Messages

4 years ago

How much data usage?
Gary L

ACE - Expert

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15.8K Messages

4 years ago

@cheryllynn84 Depends how big your apps are and how many you have that get updated.

 

I don't think Apple does over the air updates greater then 100MB each, but a few dozen updates adds up.

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Tutor

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9 Messages

4 years ago

It's a Samsung Galaxy not an Iphone. I should have said that in the post
pgrey

ACE - Master

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3.4K Messages

4 years ago

As @Gary L mentions, it can vary a LOT, from app to app.

To avoid chewing through lots/all of your data, the general rule is to do these via WiFi type connection.  Obviously if you've got an app that needs an update, and only have cell access, than 1-2 shouldn't be an issue, in the big picture.

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Gary L

ACE - Expert

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15.8K Messages

4 years ago

@cheryllynn84 Apple is generally more restrictive, Android possibly allows larger updates.  

 

I gave Apple specific since that's what I use.  I'm not keeping other info to myslef 😉

 

If you are worried about the data then turn it off.  

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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