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EllaMara's profile

Contributor

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2 Messages

Friday, January 23rd, 2015 4:56 PM

Do I need to make a call to extend my Gophone top up?

I have a $2 a day Gophone plan and added $100 to keep the line open for 365 days. It's due to expire and I can top up online, but I haven't used the line as I am out of the USA at present, so will my number be safe and will it roll over?

 

I can't find any small print that says I need to make a call or text to keep the line active, just to top up. I have tried the online chat and they did not know! I tried Facebook who gave me a link...

 

Thanks, otherwise I will have to send my sim to the US which would be a pain.

Accepted Solution

Official Solution

Scholar

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457 Messages

9 years ago

In your case, your account will be active as long as the funds on your account is not expire and you keep replenish the account before the expiration of the fund on your account. Hope this answer your question. 

Contributor

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2 Messages

9 years ago

Great! Thanks

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