Skip to main content
AT&T Community Forums
nioby10

Contributor

 • 

1 Message

Mon, Jul 2, 2012 8:40 AM

Do I have to have a data plan for my smartphone?

So i have att and i hate that you need a data plan to buy a smartphone. so i this is what i do..  i buy a smartphone and get a data plan on it ( i get the lowest one 20$)  after a week or two i call say something happened to the phone and is no longer usable (water damage , bricked , exploded ,dropped , cracked blah blah blah) and i would like to cancel my data plan thats it thats all you gotta do.. all those lies about the phone wont work or it wont turn on if u dont have a data plan arent real. also its might help if you put ur sim in a different phone for 24 hours and then call so it doesnt look like ur still using it well i think thats it comment if u have any questions

Responses

Accepted Solution

loganic

Former Employee

 • 

636 Messages

7 years ago

For our new Mobile Share Value plan, if you are out of contract, (much like Tmobile), cost of Smartphone is only $5 more than basic phone.

 

If you really don't want data plan, switch to Gophone.

 

But yes, Terms of Service, (which you basically agree to as part of using the service) says smartphone must have data plan. Our systems are designed to enforce that and catch people who try to skirt that.

 

-Alex

Official Solution

wingrider01

Expert

 • 

12.2K Messages

8 years ago


@nioby10 wrote:

So i have att and i hate that you need a data plan to buy a smartphone. so i this is what i do..  i buy a smartphone and get a data plan on it ( i get the lowest one 20$)  after a week or two i call say something happened to the phone and is no longer usable (water damage , bricked , exploded ,dropped , cracked blah blah blah) and i would like to cancel my data plan thats it thats all you gotta do.. all those lies about the phone wont work or it wont turn on if u dont have a data plan arent real. also its might help if you put ur sim in a different phone for 24 hours and then call so it doesnt look like ur still using it well i think thats it comment if u have any questions


Won;t work, as soon as they detect the phone is back on the plan it will be automagicly added back. and there is nothing you can do with it, it is well with in the terms of service that you agreed to

Tutor

 • 

2 Messages

8 years ago

why I have to hire a data plan that I do not want, if you could give me a logical explanation, not only because "it's smartphone", I really would appreciate this answer

ujmnz

Guru

 • 

294 Messages

8 years ago

One funny reason from one of the higher ups at ATT for data requirements is because ATT listens to customers. There were a lot of customers who didn't want data, but still wanted to send picture messages. Those same customers would call in every month and complain about the data charges. So eventually, ATT decided to require all smartphones have a data plan. That's the story he gave us. 

 

Just like more recently, a lot of people complained about the slowing down of unlimited data after only a very small amount of data usage. So after the news and everyone else complained, they made it for 3gb or 5gb for lte to be slowed down (I didn't like it because I could get up to 6 gb and still not be slowed down at that point).

 

I agree with some of what he said though. I remember back in 2006-2007?, customers calling in for data charges, but didn't want the block or add unlimited. Every time a customer calls into customer care, it costs ATT money. So, at that point, this would have helped with those customers. Now though, with the data option to be turned off in phone settings and wifi almost everywhere, It's just about more money.

 

We have to be careful what we ask for from our cell phone providers. It sometimes backfires. Like the pricing for the verizon shared data plans for example ( I had people calling into ATT asking if we will ever have family shared plans a couple of years ago). . 

 

[Edited to comply with Guidelines]

wingrider01

Expert

 • 

12.2K Messages

8 years ago


@thejoedark13 wrote:

why I have to hire a data plan that I do not want, if you could give me a logical explanation, not only because "it's smartphone", I really would appreciate this answer


Want or Not, it is policy, you can go to T-Mobile I think they still allow you to have a smartphone without a data plan, but it has to be a full retail cost purchase or one that you brought. You want to have one of the top 3 cellular providers as your wireless source then you play by their requirements, smartphone = required data plan. If you don't want T-Mobile then try a gophone.

 


 

kfneon98

Tutor

 • 

1 Message

8 years ago

Unfortunately, its ALL about the MONEY!!!! 😞 😞 They don't care if you don't want the data plan and if you wont use it.  Simple as that.

Tutor

 • 

5 Messages

7 years ago


 

and btw, there is a way to get a smartphone with no data plan. My friends have bought european phones and ATT doesn't recognize the imei, so it lists it as a dumbphone. They have been doing this for a few years now. They also have the option to add unlimited internet for 10 dollars since it looks like a dumbphone to ATT. Only drawback to that is they will only get 3g speeds. Can't guarantee this will work forever though, but at least it works for now. 



 They told my son at the ATT store that if he bought his Iphone at the APPLE STORE, there would be NO DATA PLAN....I get the bill a month later and it was almost $400.  I looked through the bill to fine to highest phone service.  I called ATT support - they told me it didn't matter where we bought the phone, if ATT detects a smart phone on the account, they will automatically add the hihghest data plan to the phone without your permission.

 

[word filter avoidance]

Max69

Professor

 • 

2.1K Messages

7 years ago


@ezunigafamily wrote:

 

and btw, there is a way to get a smartphone with no data plan. My friends have bought european phones and ATT doesn't recognize the imei, so it lists it as a dumbphone. They have been doing this for a few years now. They also have the option to add unlimited internet for 10 dollars since it looks like a dumbphone to ATT. Only drawback to that is they will only get 3g speeds. Can't guarantee this will work forever though, but at least it works for now. 



 They told my son at the ATT store that if he bought his Iphone at the APPLE STORE, there would be NO DATA PLAN....I get the bill a month later and it was almost $400.  I looked through the bill to fine to highest phone service.  I called ATT support - they told me it didn't matter where we bought the phone, if ATT detects a smart phone on the account, they will automatically add the hihghest data plan to the phone without your permission.

 

[word filter avoidance]


They don't need your permission. It's in the terms of service you agreed to when you signed the contract.

Contributor

 • 

1 Message

7 years ago

Your post states:

 

"ATT doesn't recognize the imei"

 

What is a imei?  if you get an international phone. Do you have to choose a different language so att does not understand in u US

ujmnz

Guru

 • 

294 Messages

7 years ago

An imei is almost like a serial number. It is possible to get an international phone and not need data. But it's not guaranteed. It is possible AT&T will eventually figure out you have a smartphone. I have friends who are still using international phones with no data requirement. You do not need to change the language. It's just a matter if the imei is in AT&T's database. 

Contributor

 • 

1 Message

7 years ago

My husband and I have been Wireless customers of AT&T for at least 11 years.  We have both bought and used IPhones and the dataplans since they were available.  I recently was due an upgrade so I bought the 5S.  I gave my 10 year old daughter my 4G.  I got her the $9.99 extra family line and upgrade to the Unlimited Text Family plan for $30.  I was under the impression that my daughter could use the phone in WiFi zones for the data since I am NOT going to spend $20 or $30 in addition to the $20 I am already spending for a phone for my 10 year old.  A sales rep at the store hooked it all up just as I described and sent me on my way with a print out of my fees.

 

One and a half months later, BOOM!  $30 data paln attached to my daughter's line on the bill.  When I brought the print out to the store, I was told there is no way to remove the data charge.  My daughter has an ITouch which she is going to have to start using again and I will get her a non-smartphone.

 

But that's not the point!!!

 

This phone has been bought and paid for for two years+.  I can see the requirement for the original two year contract but after that, it is nonsense! This is a completely bogus policy.  Forcing long term loyal customers to pay for something they don't want or need is nothing but corporate greed!

 

I have an eight year old son which I was hoping to give his father's phone to once Dad received an upgrade but that won't happen either.

 

So now I will be forced to pay attention and look around for some other solution.  And while I am told right now the policy is the same with all phone companies, I will be patient and watch.  When there is something else that will work better for myself and my family, I will start moving our accounts and money elsewhere.

 

Did I mention I also have Uverse at $250+ a month in my home and Uverse at my business as well?  for several years.

 

AT&T should hang their heads in shame!!!  Bad policies and lousy customer service!

 

 

wingrider01

Expert

 • 

12.2K Messages

7 years ago


@dawnkw wrote:

My husband and I have been Wireless customers of AT&T for at least 11 years.  We have both bought and used IPhones and the dataplans since they were available.  I recently was due an upgrade so I bought the 5S.  I gave my 10 year old daughter my 4G.  I got her the $9.99 extra family line and upgrade to the Unlimited Text Family plan for $30.  I was under the impression that my daughter could use the phone in WiFi zones for the data since I am NOT going to spend $20 or $30 in addition to the $20 I am already spending for a phone for my 10 year old.  A sales rep at the store hooked it all up just as I described and sent me on my way with a print out of my fees.

 

One and a half months later, BOOM!  $30 data paln attached to my daughter's line on the bill.  When I brought the print out to the store, I was told there is no way to remove the data charge.  My daughter has an ITouch which she is going to have to start using again and I will get her a non-smartphone.

 

But that's not the point!!!

 

This phone has been bought and paid for for two years+.  I can see the requirement for the original two year contract but after that, it is nonsense! This is a completely bogus policy.  Forcing long term loyal customers to pay for something they don't want or need is nothing but corporate greed!

 

I have an eight year old son which I was hoping to give his father's phone to once Dad received an upgrade but that won't happen either.

 

So now I will be forced to pay attention and look around for some other solution.  And while I am told right now the policy is the same with all phone companies, I will be patient and watch.  When there is something else that will work better for myself and my family, I will start moving our accounts and money elsewhere.

 

Did I mention I also have Uverse at $250+ a month in my home and Uverse at my business as well?  for several years.

 

AT&T should hang their heads in shame!!!  Bad policies and lousy customer service!

 

 


sorry but data plans are required on a smartphone, if you want your daughter to utilize the smartphone without a required data plan switch her number to a gophone plan. ATT, Verizion, Sprint, all require data plans on smartphones.

ATTDmitriyCM

Community Manager

 • 

9.5K Messages

7 years ago

Hello @dawnkw 

 

I apologize for the misunderstanding at the store. Like wingrider suggests, a GoPhone plan might be the best option for you, you can get a plan with 250 minutes and unlimited text messaging for $25 per month and use it with the iPhone.

 

You can also look into our new Mobile Share Value plans and see if it's a good fit for your family. If you need any help with that, please send us a private message here and one of our managers will be happy to assist.

 

Thank you,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
jinxlinx

Tutor

 • 

11 Messages

7 years ago

What Att has done to cingular is horrific, I wont have to live long to see them fail in the wireless industry. 

 

Carriers thought they were going to undermine the free world forever. Perhaps thats why the FCC isnt on the carriers side in general. Towers and Satellites are being run so conservatively and not by the FCC its sick what is the point. We as consumers have built and bought this web now let us reap what we sow. 

 

Att is literally capping away and worse taking legal actions that allow them to contort neutral internet.

 

What is att going to do when the goverment flips the gps satillites to wifi 24 sattellites all banging out wifi on every inch of the globe and through buildings. GPS is less functional than Wifi . These carriers are draining us and there service is outdated and faded. We will gladly pay the taxation with representation for global internet via goverment - bet that money - it goes back into Americans pocket and gess who else wins device manufacturers - all while at&t is moving into a fridge box in a busy metro substation trying to sell a service we dont need. Also If you think its a matter of hardware wait untill the old antennas and sats die the new ones launched will be more than capable to put you out of business.

 

 

 

February 10, 2014

Iridium Introduces the First Global Data Broadcast Service, Iridium Burst(SM)

 

 

Iridium NEXT — Iridium’s second-generation global satellite constellation — is a fast approaching, game-changing reality. It will drive innovation, create opportunities, and change the way people and organizations communicate — everywhere on the planet:

 

 

 

 

 

wingrider01

Expert

 • 

12.2K Messages

7 years ago

Actually - Cingular & SBC acquired ATT Wireless  in 2004 then renamed themselves to ATT in 2006

 

 

Originally Cingular Wireless LLC from 2000 to 2007, a joint venture between SBC Communications and BellSouth, the company acquired the old AT&T Wireless in 2004; SBC later acquired the original AT&T and re-branded as "AT&T". Cingular became wholly owned by AT&T (the mommy ship)  in December 2006 as a result of AT&T's acquisition of BellSouth.

 

 

As far as the rest of your comment do you actually understand how satellite communications works and what is required for it to be connected?

 

 

Making a educated guess here that you mean Global Positioning satellite when you state GPS since I can find no other reference to those three letters.  Somehow I can't see the goverment is going to "flip the 32 GPS satellites to wifi" considering how dependant the nation is on their usage from day to day navigation, military and orther organizations are tied into it.

 

 

in reading the prospectus of the compnay this is commercial grade communications that will likely be out of the financial reach of the residential end users for a long time

Get started...

Ask a new question