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New Member

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1 Message

Mon, Jun 14, 2021 11:13 PM

Dispute again unmatch device, condition on trade-in

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware.

I have 4 devices I upgraded over last december and this january.

I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours.

I recorded unmatch device, condition on my trade-in and there's no way for them to track.

I am wasting my time and effort to resolve this issue and getting so much stress and losing my money because they are not properly handling my issue.

New Member

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7 Messages

6 m ago

I truly understand how that feels, in this case you can contact the trade in team or the chat support and have a case created on the trade in issue. this will be fixed

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