Contributor
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2 Messages
Disabled Veteran disappointed with ATT.
I called to verify service for my Canada trip was upgraded, and I was shocked to see over $300 of international charges, again(also happened on our honeymoon to Mexico). So, if ATT messes up once "we have your back as a valued customer", we mess up again, "there is nothing we can do"? Honorable disabled combat veteran, can anyone help, before I call Sprint?
ms_unicorn
Former Employee
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4.9K Messages
9 years ago
Hello, EFHollyJr!
Thanks for posting. I'm so sorry to hear about the international charges incurred. We would be happy to review your account and investigate further, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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EFHollyJr
Contributor
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2 Messages
9 years ago
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