Did not receive unlock code
I have an att go phone account. I want to unlock my device so I can use a foreign plan while I’m in another country. Went through all the unlock email process stuff. Got approved. In my unlock request approved email I didn’t receive the unlock code. I need to get this fixed ASAP as I’m currently in said other country with effectively no phone.
5 years ago
I am sorry to hear the unlock code for your device was not received with the approval email! I definitely understand the concern and apologize for any inconvenience it has caused! I would be more than happy to provide some assistance with this!
Due to the nature of the concern, I will be sending a private message to your Forum’s Inbox where I can gather more information on the device. From there, I will be able to check the status of the unlock and assist with determining the unlock code. Please keep an eye out for the message!
Talk to you soon! Have a great day!
Nicole, AT&T Community Specialist