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cawwot's profile

Contributor

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2 Messages

Monday, September 24th, 2018 9:30 PM

Did not get chat transcript emailed to me as requested

I was in a chat with an agent less than an hour ago, and I clicked the "email chat transcript to me" button (the envelope), and entered my email, but I never got the transcript. How can I get a copy of it?

 

@ATTCares

Community Support

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232.9K Messages

6 years ago

Hi, @cawwot,

 

Has the chat transcript not yet arrived in your email inbox? If not, have you checked your spam filter just to be sure? Please let us know.

 

James, AT&T Community Specialist

Contributor

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2 Messages

6 years ago

Yes, it eventually came, though all of the numbers were redacted. Thank you for following up 

Contributor

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1 Message

6 years ago

I am having the same issue, could you help me with that as well @ATTHelp ?

 

 

Former Employee

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32.9K Messages

6 years ago

@TyMillerMine took 2 days to arrive

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