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TheFirpis's profile

Tutor

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6 Messages

Thursday, December 16th, 2021 4:13 AM

Device type on my account is INCORRECT

I added my Apple watch to my account today at a store. I logged into my account add the added phone number is correct but the device type is INCORRECT! They have my watch phone number listed as a prepaid android phone!! Is there any way for me to change it to my Apple watch without bringing it to a store? Thank you 

Accepted Solution

Official Solution

ACE - Sage

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116.1K Messages

2 years ago

The IMEI should correct itself. If your concerned, you can call in and have the IMEI corrected 

Tutor

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6 Messages

2 years ago

Thank you!

Community Support

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229.9K Messages

2 years ago

We're excited that you were able to find the help you were seeking here at our Community, @TheFirpis!

 

If you need any further support simply contact us here and provide details of how we can be of assistance. Someone will look into your inquiry and reply to your post to provide a resolution.

 

Enjoy the rest of your day!

 

Lar, AT&T Community Specialist

Former Employee

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32.9K Messages

2 years ago

lol my iphone 8 still shows as a 6 four years later it doesnt worry or bother me 

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