Need help understanding your bill?

New Member


1 Message

Tuesday, March 16th, 2021 9:00 PM

Device locked need unlocked

I wanted to get my device unlocked so I can go to another carrier at the moment my father just died and I’m unable to pay the bill at this current moment.

ACE - Sage


104.2K Messages

2 years ago

Unfortunately, until the account is back in good standing, you cannot unlock your phone.  AT&T will deny the requests. 

Locked AT&T phones will work on AT&T prepaid or AT&T mvnos, but you'll have to use a new number.  

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