Deposit refund issue
I have had the worst experience with AT&T. From day 1, the salesperson from corporate who signed me up, told me lies,for each important question I asked, before signing the contract. Problems were immediately found,and no resolution was found for us. NOW, they are trying to give our DEPOSITS back, by APPLYING IT TO BILL! THAT'S NOT A DEPOSIT, IT'S A SCAM. THEN, THEY TRY TO SAY YOUR PHONE LINE WAS TEMPORARILY SUSPENDED,BUT WAS IN FACT, AN INTERNAL ERROR,SO THEY DON'T HAVE TO GIVE IT BACK! YOU DON'T GET IT BACK ANYTHING, LIKE YOU WERE PROVABLY TOLD. I WAS TOLD I WOULD BE RECEIVING MY DEPOSIT BACK, VIA CARD I PAID WITH. AT&T DOES NOT CARE ABOUT ANYONE. THEY PLAY A DIRTY GAME, WITH HARDWORKING PEOPLE'S MONEY AND MANIPULATE THINGS, TO MAKE YOU THINK THEY'LL FIX IT,BUT ONCE YOUR OFF THE PHONE, YOUR DONE. I SHOULD'VE LEFT LONG AGO, BUT I JUST SIGNED UP WITH ANOTHER COMPANY. ASK THEM ABOUT YOUR DEPOSIT, IF YOU BE BEEN WITH THEM FOR 13 MONTHS OR MORE. BEST OF LUCK!!