Hurry! Find the perfect gift today! Everyone gets our best deals on any smartphone!
Need help understanding your bill?

AT&T related help: Customize usage alerts

2023JCC's profile

New Member


1 Message

Saturday, May 20th, 2023 4:15 PM

Data Usage

Can i set alerts to tell me when my family account gets to 25% and 50%? I want to know sooner how the data is doing.

Community Support


225.4K Messages

7 months ago

Hello there @2023JCC, we'd love to help with updating your alerts for data usage.


Do you have the myAT&T app on your phone? If not, you may want to add it. With the app, you can control your data usage alerts. Through the app, go to Usage>Manage Account>Data, Voice, or Text Alerts. You may not be able to set it to alert you at 25% or 50% usage, but you may find a point that will work for your intentions.


If you have an active AT&T Prepaid account, you can use Star Service on your cellphone's key pad and dial *77# which will send a free text with your account and feature balances.


Also feel free to check out our Manage Data Usage page to learn how to keep an eye out, and maintain your data consumption.


We hope this is helpful, and enjoy the rest of your day!


Ashley, AT&T Community Specialist

Not finding what you're looking for?