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Jhuntley37's profile

Contributor

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1 Message

Wednesday, October 14th, 2020 2:26 PM

Data Usage with Directv App

I thought I was eligible for the no data usage when streaming on the directv app, but I have been charged for the data I have used. How can I find out if this is correct?

Community Support

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232.7K Messages

4 years ago

Thank you for reaching out @Jhuntley37.

 

We're here to help with your wireless data streaming concerns.

 

  • Which wireless plan you are using?
  • Is a large portion of data being taken that is coming from DIRECTV App streaming?

Please keep in mind that advertisement and non-streaming app activity may use data.

 

For more details on the offer please look into our get data free TV info .

 

We hope to hear back from you soon.

 

Vincent, AT&T Community Specialist

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