New Member
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1 Message
Customer service
I spoke to a rep today sat on hold forever. She had a horrible attitude then hung up on me when she transferred me to another department. Another reason why I am trying to cancel service with ATT.
New Member
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1 Message
I spoke to a rep today sat on hold forever. She had a horrible attitude then hung up on me when she transferred me to another department. Another reason why I am trying to cancel service with ATT.
ATTHelp
Community Support
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231.5K Messages
2 years ago
Hello @Seiferttara, this is not the experience we want you to have and we want to submit this feedback for you.
Please go ahead and provide us with the name of the agent that assisted you over the phone. If you're unable to provide the name, please share more details on your concerns so that we're able to further investigate.
We look forward to hearing back from you and thanks for reaching out to the AT&T Community Forums.
Lynn, AT&T Community Specialist
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