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Aethix's profile

Contributor

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2 Messages

Fri, Jan 4, 2019 7:58 PM

Customer Privacy Violation - Local Store

I sent this to one of the employees on the forum but wanted to make it clear to customers as well.  


I went into the store in Pace Florida on HWY 90 to get a new phone today and I saw an employee take a photo of a customer when she wasn't looking.  This is absolutely disgusting on it's own, but I asked the employee helping me why and she non-chalantly told me that it was their policy to take concealed photos of customers when they are being helped. 

I understand that security cameras are needed but this is absolutely absurd. I'm sure there was a misunderstanding some where down the chain, but if an employee attempts to take a photo of me on their private phone I'm going to be livid. 

GLIMMERMAN76

ACE - Expert

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22.4K Messages

3 y ago


@Aethix wrote:

I sent this to one of the employees on the forum but wanted to make it clear to customers as well.  


I went into the store in Pace Florida on HWY 90 to get a new phone today and I saw an employee take a photo of a customer when she wasn't looking.  This is absolutely disgusting on it's own, but I asked the employee helping me why and she non-chalantly told me that it was their policy to take concealed photos of customers when they are being helped. 

I understand that security cameras are needed but this is absolutely absurd. I'm sure there was a misunderstanding some where down the chain, but if an employee attempts to take a photo of me on their private phone I'm going to be livid. 


You can have you photo taken in a public venue there is no law about that in most states.  And how do you know it was the employees phone.  ATT does provide phones to employees.  I did not say it right but in the world today everyone has a camera.

Constructive

Employee

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23.7K Messages

3 y ago

definitely not policy  but not illegal in public unless its pictures of private parts.and im pretty sure most at&t stores have video surveillance so theres no need to take a picture.

Contributor

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2 Messages

3 y ago

I know it's legal. That doesn't make a grown man taking photos of a 12 year old less creepy. 

Constructive

Employee

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23.7K Messages

3 y ago

@Aethix  you didnt specify the age of the customer nor the gender

I saw an employee take a photo of a customer when she wasn't looking.

nowhere did you mention it was a man taking a picture of a 12 year old girl

still not illegal but creepy as all getup

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