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HYEE

Teacher

 • 

13 Messages

Tue, Oct 11, 2011 6:01 AM

Corporate Discount

I signed up for ATT and placed my order on Friday.  Today I find out that my mother's company has corporate discount for ATT members.  I read that the discounts include credit for new service and activation, but it has to be done by ordering through the Premier Portal.  Also, there are discounts on the monthly bill.  How do I apply the credit and the monthly discount?

 

I tried registering on the ATT site, but my number is not in the system yet.  I had placed in my order to move my current number from another carrier.  I think that since the number is not moved over yet until I activate my phone, the system will not let me register on the site.

 

Any advice will be helpful.

 

Thanks.

Responses

jamileh

Former Community Manager

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5.2K Messages

9 years ago


@HYEE wrote:

Also in the corporate discount, I read that new service ordered online can get up to $25 credit.  How do I apply this when I already ordered before knowing this?


Hi HYEE - You may be able to ask for the credit to be applied post order, however I cannot guarantee it would be. If you'd like to speak with someone to see if your employee discount can be retroactive, please send me a private message with your name, account number, phone number and the best time to contact you.

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
jamileh

Former Community Manager

 • 

5.2K Messages

9 years ago


@HYEE wrote:

Also in the corporate discount, I read that new service ordered online can get up to $25 credit.  How do I apply this when I already ordered before knowing this?


Hi HYEE - You may be able to ask for the credit to be applied post order, however I cannot guarantee it would be. If you'd like to speak with someone to see if your employee discount can be retroactive, please send me a private message with your name, account number, phone number and the best time to contact you.

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
HYEE

Teacher

 • 

13 Messages

9 years ago

Thank you all for your assistance.  The order is placed under my mom's name, and it is a family plan.

 

I have contacted ATT by phone, and the rep told me that the credit is not retroactive.  If I call and get another rep, would that rep apply the credit?

life02

Mentor

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60 Messages

9 years ago

most likely not
HYEE

Teacher

 • 

13 Messages

9 years ago

Thank you all for your advice and tips.  Much appreciated.

jamileh

Former Community Manager

 • 

5.2K Messages

9 years ago

Happy to help and welcome to the community 🙂 We hope you stick around!

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Contributor

 • 

1 Message

9 years ago

BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE! BEWARE!         they tell you there is a corporate discount, they encourage you to apply! Then they give you the run-a-round! Your numbers are wrong, your identification isn't the right kind.  you will send in your papers dozens of times and never get acknowledgment that they were received, and when you call they tell you the numbers were wrong. AGAIN!.  We, at my job, were told by a A T & T salesperson that we were eligible, and all who carried A T & T all applied. NOT ONE PERSON has received a discount of any kind. not one! We started the process in April of 2011 and here it is December!   don't fall into a paperwork trap! Just know that A T & T says they will, but they are being so dishonest when they say that. ITS ALL A LIE!

 

   

Contributor

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1 Message

9 years ago

How to apply for Corporate discount? I just got AT&T wireless service.

Contributor

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1 Message

2 years ago

So I'm under a family plan under my dad. Is it better to get out of his plan and start my own with the corporate discount which is activation fee waived and discounts on wireless? Or is it better to stay on family plan?

lizdance40

ACE - Sage

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79.7K Messages

2 years ago


@Kkim1107 wrote:

So I'm under a family plan under my dad. Is it better to get out of his plan and start my own with the corporate discount which is activation fee waived and discounts on wireless? Or is it better to stay on family plan?


1.   You already have service, why would there be activation?  

2.    You would be charged $18 to accept billing responsibility 

3.    Group plans are always cheaper.  Minimum plan for 1 gig is $25 and the portion subject to discount.  Add $20 line fee, $5 +/- taxes and possibly phone installments.   So the least you pay for your own account is $45 just for service.  https://www.att.com/plans/wireless/mobile-share-flex.html

4.   Unlimited plans don’t allow discounts (if that’s what you were thinking.  

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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