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HYEE
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Teacher

 • 

47 Messages

Tue, Oct 11, 2011 6:01 AM

Corporate Discount

I signed up for ATT and placed my order on Friday.  Today I find out that my mother's company has corporate discount for ATT members.  I read that the discounts include credit for new service and activation, but it has to be done by ordering through the Premier Portal.  Also, there are discounts on the monthly bill.  How do I apply the credit and the monthly discount?

 

I tried registering on the ATT site, but my number is not in the system yet.  I had placed in my order to move my current number from another carrier.  I think that since the number is not moved over yet until I activate my phone, the system will not let me register on the site.

 

Any advice will be helpful.

 

Thanks.

Accepted Solution

Official Solution

jamileh

Former Community Manager

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5.2K Messages

10 y ago


@HYEE wrote:

Thank you all for your assistance.  The order is placed under my mom's name, and it is a family plan.

 

I have contacted ATT by phone, and the rep told me that the credit is not retroactive.  If I call and get another rep, would that rep apply the credit?


Sorry, it was worth an ask to see if this type of credit could be applied retroactively, but it sounds like it's not. I suggest you do a close review of your employee discount plan to make sure you're getting everything that it offers. 

 

Accepted Solution

Official Solution

Gary L

ACE - Expert

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15.8K Messages

3 y ago


@Kkim1107 wrote:

So I'm under a family plan under my dad. Is it better to get out of his plan and start my own with the corporate discount which is activation fee waived and discounts on wireless? Or is it better to stay on family plan?


How often are you paying activation fees? (so that seems negligible)

How much are you paying to split his plan vs. a plan of your own? (likely splitting is cheaper unless you are getting a HUGE discount).

 

RicoLX

Professor

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7.8K Messages

10 y ago


@HYEE wrote:

I signed up for ATT and placed my order on Friday.  Today I find out that my mother's company has corporate discount for ATT members.  I read that the discounts include credit for new service and activation, but it has to be done by ordering through the Premier Portal.  Also, there are discounts on the monthly bill.  How do I apply the credit and the monthly discount?

 

I tried registering on the ATT site, but my number is not in the system yet.  I had placed in my order to move my current number from another carrier.  I think that since the number is not moved over yet until I activate my phone, the system will not let me register on the site.

 

Any advice will be helpful.

 

Thanks.


Since your number's not yet listed in the system like you said, it may take a little bit of time for your info to update and be avaialble for processing under this discount.   AS far as applying, etc, I dont  know as far as it being your mother's job that offering the percentage off. I have always thoguht its the employee him/herself only that gets the discount, but i could be wrong,  Maybe the discounts can apply to all lines on the plan, if it does... count ME in!

Dcookie

Expert

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20.5K Messages

10 y ago

We get a discount through my husband's place of employment. I've never done anything online but if you go to a corp store, there is a book they can look in for the person who gets the discount. I do not believe it applies to everyone and the discount will only come off of the whatever talk plan there is. For example, our talk plan should be $69.99 but with my husband's discount, we pay $60.

 

Hmmm...Rico, is that REALLY a 24% discount? Smiley Indifferent

HYEE

Teacher

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47 Messages

10 y ago

Thanks for the info.  I will wait for my order to come and then register online.  I will then try and apply the discount.  So the discount will only apply to the plan, not the total monthly bill?

Dcookie

Expert

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20.5K Messages

10 y ago


@HYEE wrote:

Thanks for the info.  I will wait for my order to come and then register online.  I will then try and apply the discount.  So the discount will only apply to the plan, not the total monthly bill?


Yes, just on the plan itself. 

HYEE

Teacher

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47 Messages

10 y ago

Also in the corporate discount, I read that new service ordered online can get up to $25 credit.  How do I apply this when I already ordered before knowing this?

Dcookie

Expert

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20.5K Messages

10 y ago


@HYEE wrote:

Also in the corporate discount, I read that new service ordered online can get up to $25 credit.  How do I apply this when I already ordered before knowing this?


Not sure, sorry. Maybe someone else can chime in here. 

life02

Mentor

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60 Messages

10 y ago

I doubt you will be able to get the $25 credit as that only applies at the time of purchase.

As far as the corporate discount is concerned, it will vary from company to company. My company discount is 25% service for my spouse and I. There are restricitons, however, such as the discount doesn't apply to Iphone data packages, etc.

There is no way knowing what the corporate discount will cover for you specifically, if anything at all. Are you on a family plan with you mom? If not, the discount may not even apply.

With my corp discount, I can get the % off and waived activation fees if I order outside of the premiere portal but I lose the equipment discounts (I think we get a $40 credit extra if ordered through the portal).
kdfederer

ACE - Expert

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12.5K Messages

10 y ago

For the corporate discount, the account must be in your mother's name. You cannot use your mother's discount.
RicoLX

Professor

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7.8K Messages

10 y ago

I was going to use the discount but wanted less cogs as possible in my unlimited account,...the fewer wheels to adjust, the fewer "things to break" and possibly swiping away my unlimited.....then getting told "cant fix or bring it back". So im content without my corp discount......for now....
imstef

Employee

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372 Messages

10 y ago

Make sure that the account is in your mothers name. If the account is in your name, you will not be eligible for discounts offered by your mom's place of employment.
imstef

Employee

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372 Messages

10 y ago

@Rico, any discounts applied to your unlimited plan would be moot. Unlimited plans are not eligible for additional discounts as they are already discounted by being unlimited. 🙂
RicoLX

Professor

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7.8K Messages

10 y ago


@imstef wrote:
@rico, any discounts applied to your unlimited plan would be moot. Unlimited plans are not eligible for additional discounts as they are already discounted by being unlimited. 🙂

 

Imstef, You are correct 🙂 , I was basically referring to a personal experience where I added auto assistance to my primary number not long back and the csr somehow got things so turned around it "resulted in a type of change that flagged my account" and lost my unlimited...whew! That was one of those "lemme speak with the mgr moments"... Gladly everything was reversed. So I just said forget any changes for now... Couldve just been someone new, but for me, for now, the less cogs in my account.... 🙂
coolstorybro

Scholar

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289 Messages

10 y ago

If you have an email with the company (not personal ex. gmail, yahoo, aol, etc) you can apply for the discount via www.att.com/wirelessdiscounts

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