Combined Bill & Phone Payoff
I have a combined bill...paying you almost $600 per month for all services. I want to pay off the 2 phones on installment but you say I can't due to them being on a combined bill. UNCOMBINE THEM so that I can pay the phones off. I talked to a representative who said he would uncombine them but I have not been informed that it has been done. What do I need to do?