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MalaSuerte's profile

Tutor

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4 Messages

Tuesday, September 17th, 2019 4:54 PM

Combine Accounts

I've been trying to combine accounts but can't seem to find the appropriate way to complete this task aside from calling in (which I hate because it takes so long). Any easy online requests forms to combine accounts and get everything under one bill?

ACE - Sage

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115.8K Messages

4 years ago

Dont’t!!!   Just don’t do it.  It means screwed up wrong, high bills and no ability to manage your wireless account.  Not worth the $120 per year you supposedly save. 

Tutor

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4 Messages

4 years ago

Thanks, I appreciate the input but it's just an internet and wireless account that is paid by my employer. They simply want to pay one bill so they don't have to inquire two AT&T line-items a month, confirming it's not a duplicate. 

 

Is there a link to get this combination completed that you could share?

ACE - Expert

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64.7K Messages

4 years ago

There is no way to request or do it online I know of. You must call or chat.

ACE - Sage

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115.8K Messages

4 years ago

@MalaSuerte   Please have your bill cycled synced BEFORE you combine.  And pay bills right away until they are combined.  

Tutor

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4 Messages

4 years ago

What's the link for chat? Every time I click the one I found it just takes me to FAQs and there's no Chat option there. 

ACE - Sage

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115.8K Messages

4 years ago

Use the “contact us” link below in the black bar.  That gives you all your contact options for which ever service you want to contact.  

Tutor

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4 Messages

4 years ago

Good point; I'll make sure to get that fixed. 

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