For the mom who gives us everything - Mother's Day gifts that connects us.
Need help understanding your bill?
jodybayless's profile

1 Message

Friday, February 23rd, 2024 2:29 PM

check service

I need to see if my cell phone account is still active. Because nothing on my phone works

ACE - Sage


117K Messages

2 months ago

Some sort of timeline to the lack of functionality would be helpful. If your phone went out yesterday morning like everyone else's did, but has not restored service, go to an AT&T store and have the SIM card replaced with your existing phone number.

If there is an entirely different story, you might have posted that in your original post 🤷🏼‍♀️

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.