Charged $350 for accidentally making an International call
My daughter accidentally made international calls to Europe without a international plan. I didn't get any alerts or messages from ATT until I got the bill. I called ATT and explained the situation and asked them to add any plan to my account that can reduce that charges. She said she could do nothing after the bill was generated. Would it be nice to send customer a message for the situation like this? Can someone help me with this problem?