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1 Message

Sat, Apr 8, 2017 12:44 PM

charge for iPhone 4G LTE w/ Visual Voicemail

What is visual voicemail?  I am being billed $40 a month on both phones.

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sandblaster

ACE - Expert

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38K Messages

3 years ago

That is your line fee that covers unlimited talk and text. You are not paying for visual voicemail. That is included at no extra charge. Line fees are $40 only if your phones are under contract or you have the old unlimited data plan that required Directv service. If you are under contract, your line fee will drop $15-$25 when your contract ends, depending on which plan you have.

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Anonymous

New Member

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25.7K Messages

3 years ago

It's not a charge for visual voicemail, it's just your line charge. If you are out of contract it should have a discount listed right under it

Contributor

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2 Messages

3 years ago

If I am not being charged $40 for voicemail, then what am I paying $40 for?

Anonymous

New Member

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25.7K Messages

3 years ago

It's the line of service. It's $40 with or without voicemail. You get a discount of $15-$25 if you are not under s contract 

lizdance40

ACE - Sage

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75.4K Messages

3 years ago

@Cookrmakr   Read post 3

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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Contributor

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2 Messages

3 years ago

Thanks!!!

Contributor

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2 Messages

2 years ago

Why do customers have to pay to connect to the network when we are already paying for a call and data plan?

Contributor

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2 Messages

2 years ago

Why are we charged a "line fee" when we are already paying for a data, message, and call plan? How can you have a plan without a connection to the network? Isn't this double billing?

MicCheck

ACE - Expert

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8.9K Messages

2 years ago


@smeyerson wrote:

Why are we charged a "line fee" when we are already paying for a data, message, and call plan? How can you have a plan without a connection to the network? Isn't this double billing?


Because that's how the plans are set up. There is a single price for the plan, and then each line pays to use that plan. The plan is the same price no matter how many lines are using it

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Anonymous

New Member

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25.7K Messages

2 years ago

@smeyerson it's not double charging, one pays for the base data the other pays for the minutes and stuff that goes along with it. If it were a flat price like you are wanting, if you have 1 line and somebody else has 10 lines you will pay the exact same. That hardly seems fair does it? 

lizdance40

ACE - Sage

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75.4K Messages

2 years ago


@smeyerson wrote:

Why are we charged a "line fee" when we are already paying for a data, message, and call plan? How can you have a plan without a connection to the network? Isn't this double billing?


Name a carrier that does not charge for the line…  You can’t.   All carriers charge for each device on the network.  

Every device gets a phone number and is charged for access.  

Prepaid service wraps it up as one dollar amount, more data pays a higher amount.  

Postpaid multi line plans are priced ala carte.  A data plan and each device on the account pays for access.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

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38K Messages

2 years ago

@MarkLeavenworth You really don’t need to find every old VVM thread and post this. Once is enough. Considering your solution will only apply to very few customers, just no need to post this on multiple threads, please.

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Mentor

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71 Messages

2 years ago

  • @sandblasterDid you know someone is hacking the forum and removing my posts regarding Google Voice notifications over wifi?
Gary L

ACE - Expert

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15.8K Messages

2 years ago


@MarkLeavenworth wrote:

@sandblasterDid you know someone is hacking the forum and removing my posts?


As you're posting the same thing over and over to OLD posts (pretty much a violation of the terms), it's probably someone from AT&T removing your duplicate posts.

 

 

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sandblaster

ACE - Expert

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38K Messages

2 years ago

@MarkLeavenworth The forum is not being hacked. As @Gary L notes, the multiple cross posts is against forum rules. A moderator is likely removing them. 

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