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Tue, Sep 24, 2019 11:21 PM

Changing prepaid plans

I am currently on a prepaid plan of 10 cents per minute. I was previously under the impression that if I changed to a plan that included data i.e. the $50.00 per month plan, I could never return to the 10 cents per minute plan since it no longer is offered, but today at an ATT retail store I was told that since I am currently on the 10 cents per minute plan I could return to it if I was unhappy with another plan. Does anyone know which is correct?

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sandblaster

ACE - Expert

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44.4K Messages

a year ago

Don’t believe the store. Once you change your plan, you will not be able to get the 10  cent plan back.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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lizdance40

ACE - Sage

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79.6K Messages

a year ago

You can only change to plans that still exist, and the 10¢ Plan is long gone

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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